Shipping Policy

Overview

At Kirubai Masala, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our shipping process, timelines, and delivery charges.

Order Processing

Orders are usually processed within 1–2 business days after payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Charges

• Free shipping for orders above ₹499 within Tamil Nadu.
• Shipping charges may vary based on location and order value.
• Additional delivery charges may apply for remote locations.

Estimated Delivery Time

• Within Tamil Nadu: 2–4 business days
• Outside Tamil Nadu: 4–7 business days
• Delivery timelines may vary during festivals, holidays, or unforeseen circumstances.

Order Tracking

Once your order is shipped, tracking details will be shared through email, or WhatsApp whenever available.

Delivery Issues

If your package is delayed, damaged, or not delivered, please contact us immediately so we can assist you.

Incorrect Address

Customers are responsible for providing accurate shipping information. Kirubai Masala will not be responsible for delays or failed deliveries caused by incorrect addresses or contact details.

Contact Information

For shipping-related queries, contact us at: